When trying to export logs of an ESXi host from vCenter UI we see error "Logs for this object cannot be exported at this time. Another log export might be in progress"
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When trying to export logs of an ESXi host from vCenter UI we see error "Logs for this object cannot be exported at this time. Another log export might be in progress"

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Article ID: 450967

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Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

  • When attempting to collect ESXi logs from vCenter UI we see below error:

       

  • Exporting logs from ESXi directly through UI or command line works without issue 
  • ESXi certificates are in date and certificate mode is set to VMCA

Environment

vCenter Server 8.0 

vSphere ESXi 8.0 

Cause

vCenter Server Root certificate recent update has not been updated on affected ESXi with a certificate refresh 

Resolution

Update/refresh the affected ESXi certificates and reattempt the log collection task: Renew or Refresh ESXi Certificates

Should the issue persist after the certificates are updated, Contact Broadcom support.

 

Additional Information

Similar issue which addresses certificate mode as cause: Error "Logs for this object cannot be exported at this time. Another log export might be in progress" when trying to export logs of the ESXi host from vSphere Client.

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