Automated SpanVA Upgrade Required email notifications continue after decommissioning

Products

• CASB Audit

Issue/Introduction

Automated "SpanVA Upgrade Required" email notifications continue to be sent to SpanVA administrator and banner in CloudSOC is present even after decommissioning SpanVA. 

Environment

• Symantec CloudSOC (CASB)
• SpanVA 

Resolution

Targeted to be fixed in CASB release 3.193. To receive updates on this fix, subscribe to this article (Reference: How to subscribe to Knowledge Base Articles).

For further assistance, see Contact Broadcom Support.