Worker node remains in upgrading state immediately after primary node upgrade

Products

• VCF Operations/Automation (formerly VMware Aria Suite)
• VMware Telco Cloud Infrastructure

Issue/Introduction

1. The user interface administration panel displays a worker node continuously spinning with the status "Upgrading".
   
   
   
   
2. The "upgrade.log" reports a successful deployment execution, the status synchronization routines fail to update the cluster management inventory layer.
   
   

Environment

VMware Aria Ops. : 8.14.x and 8.16.x

TCI: 2.2

Cause

A state-tracking synchronization anomaly between version 8.14.x and 8.16.x that prevents the worker node from updating the user interface inventory status database despite successful upgrade script execution.

Resolution

Disclaimer: Take snapshots following How to take a Snapshot of Operations for Logs before starting

Steps:

1. Revert all cluster nodes to the baseline offline snapshots captured at version 8.14.x
   
   
2. Manually Restart the Upgrade via CLI.
   
   How to Manually Upgrade VMware Aria Operations for Logs via Command Line

Additional Information

Aria Operations for Logs upgrade will get stuck right after the primary node upgrade

VMware Aria Operations for logs upgrade is stuck at 'upgrade pending' though the UI shows expected version