SFTP Backup files of VCF Identity Broker are not stored on the SFTP server

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

• Configured SFTP backup as per documentation Configure SFTP Backup Target in VCF Operations 
• Fleet Management returns the following error when initiating a backup through backup schedule 

  LCMVMSP10010
  Error Code: LCMVMSP10010
  Failed to take backup of the application platform.
  Exception occurred during backup of the application
  platform. Exception message: Failed to fetch authorization
  token, Attempts exceed after retried for 10 times. Please
  ensure the instance pods are available/healthy. Response:
  {"error":"error: error loading config file \"/dev/stdin\": couldn't
  get version/kind; json parse error: json: cannot unmarshal
  string into Go value of type struct {APIVersion string
  \"json:\\\"apiVersion,omitempty\\\"\"; Kind string
  \"json:\\\"kind,omitempty\\\"\" }\n","output":"","exitCode":1}.

• The /var/log/vrlcm/vmware-vrlcm.log in Fleet Management shows errors similar to the following entry: 

  2026-02-17T13:43:28.845Z INFO vrlcm[163578] [pool-3-thread-30] [c.v.v.l.p.a.s.Task]  -- Injecting task failure event. Error Code : 'LCMVMSP10010', Retry : 'true', Causing Properties : '{ CAUSE :: vmspKubeconfigPassword YXYXYXYX primaryVip ===  }' 
  com.vmware.vrealize.lcm.vmsp.common.exception.RestClientException: API failed with response: {"statusCode":218,"responseMessage":"status code 218","outputData":"{\"error\":\"SFTP is configured but not available.\",\"statusCode\":218,\"output\":\"2026-02-17T13:43:18Z INFO - Starting backup job with inputs: component=, timeout=120m\\n2026-02-17T13:43:18Z INFO - Verifying SFTP configuration\\n2026/02/17 13:43:19 ERROR :<backupfilename>: Failed to calculate dst hash: failed to calculate md5 hash: failed to run \\\"md5sum /<backupfilelocation><backupfilename\\\": Could not chdir to home directory /var/services/homes/vcfS1mgmt: No such file or directory\\nmd5sum: /<backupfilelocation><backupfilename>: No such file or directory: Process exited with status 1\\n2026/02/17 13:43:19 ERROR : <backupfilename>: corrupted on transfer: md5 hashes differ src(Local file system at /home/backup) \\\"################################\\\" vs dst(sftp://user@###.###.###.###:##//<backupfilelocation>) \\\"\\\"\\n2026/02/17 13:43:19 ERROR : Attempt 1/3 failed with 2 errors and: corrupted on transfer: md5 hashes differ src(Local file system at /home/backup) \\\"################################\\\" vs dst(sftp://user@###.###.###.###:##//<backupfilelocation>)

Environment

VCF operations 9.x

VIDB 9.x

Fleet Management 9.x

Resolution

Ensure the username used to configure the backup has access to the home directory on the SFTP server

Additional Information

SFTP backups of VCF Automation and VCF Identity Broker are failing

Network port requirements for VMware Cloud Foundation for Service Providers

Automation update failing with Error Code: LCMVMSP10010.