Some vCenter tags are missing post HCX migration

Products

• VMware HCX

Issue/Introduction

• After migration we see that VM's are missing some of the assigned tags.
• Before migration the VMs have 4 tags.
• After migration we see that VM's are missing some of these tags.

The following entries are found in /common/logs/admin/app.log:

2025-11-18 08:45:24.498 UTC [VmotionService_SvcThread-134778, Ent: HybridityAdmin, , TxId: TxId: ########-####-####-####-############] INFO  c.v.v.h.migration.common.VmUtil- Created tag under category '<Name>': name - '########-####-####-####-############', description - <description>, Id - 'null'
2025-11-18 09:10:57.643 UTC [VmotionService_SvcThread-134919, Ent: HybridityAdmin, , TxId: TxId: ########-####-####-####-############] INFO  c.v.v.h.migration.common.VmUtil- Created tag under category '<Name>': name - '########-####-####-####-############', description - '<description>', Id - 'null'
2025-11-18 09:47:33.948 UTC [VmotionService_SvcThread-135128, Ent: HybridityAdmin, , TxId: TxId: ########-####-####-####-############] INFO  c.v.v.h.migration.common.VmUtil- Created tag under category '<Name>': name - '########-####-####-####-############', description - '<description>', Id - 'null'

2025-11-18 08:45:24.498 UTC [VmotionService_SvcThread-134778, Ent: HybridityAdmin, , TxId: TxId: ########-####-####-####-############] WARN  c.v.v.h.a.vapi.TagOperationsFacet- Tag ########-####-####-####-############ already Exists
2025-11-18 09:10:57.643 UTC [VmotionService_SvcThread-134919, Ent: HybridityAdmin, , TxId: TxId: ########-####-####-####-############] WARN  c.v.v.h.a.vapi.TagOperationsFacet- Tag ########-####-####-####-############ already Exists
2025-11-18 09:47:33.948 UTC [VmotionService_SvcThread-135128, Ent: HybridityAdmin, , TxId: TxId: ########-####-####-####-############] WARN  c.v.v.h.a.vapi.TagOperationsFacet- Tag ########-####-####-####-############ already Exists

Environment

VMware HCX

Cause

The vCenter is not case sensitive, but HCX has this gap where it's doing case sensitive check on the tag names and deducing that the relevant tag is missing on target and trying to create a new one. But vCenter flags the error that the tag already exists.

Resolution

This issue is resolved in VMware HCX 4.11.4, available at Broadcom downloads.
If you are having difficulty finding and downloading software, please review the Download Broadcom products and software KB.

Additional Information

"Replicate Security Tags" and "Migrate vCenter Tags" are not retained using the vCenter HCX Plug-in post migration