Error : Account is in Disabled state

Products

• Email Security.cloud

Issue/Introduction

This article describes a scenario where your company's users are unable to access Broadcom portal or any SaaS tenant using SSO.

Error received : 

Environment

Email Security.cloud

Resolution

To reactivate/enable the Broadcom account that is in disabled state, please refer Reactivating Your Account in the Broadcom Support Portal.

 

Additional Information

Should you need any further assistance please contact Contact Support.