Error : Account is in Disabled state

Products

• Email Security.cloud

Issue/Introduction

This article describes a scenario in which your company's users are unable to access the Broadcom portal or any SaaS tenant via SSO.

Error received : 

Environment

Email Security.cloud

Resolution

To reactivate/enable the Broadcom account that is disabled, please refer to Reactivating Your Account in the Broadcom Support Portal.

 

Additional Information

Should you need any further assistance, please contact Support.