Bundle Upload Fails in SDDC Manager with 409 Conflict Due to Duplicate Bundle Elements
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Bundle Upload Fails in SDDC Manager with 409 Conflict Due to Duplicate Bundle Elements

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Article ID: 403912

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Updated On:

Products

VMware Cloud Foundation

Issue/Introduction

/var/log/vmware/vcf/lcm/lcmdebug.log :


YYYY-MM-DD:[main]DEBUG[com.vmware.evo.sddc.lcm.bundle.download.depot.utils.BundleUtils]
Listofnotsupportedproducts:PKS,HORIZON,NSXMANAGER
YYYY-MM-DD:[main]DEBUG[com.vmware.evo.sddc.lcm.bundle.download.depot.DepotBundleDownloadServiceImpl]
Creatinglocalmanifestdirectory:/root/PROD2/evo/vmw/tmp/manifests
YYYY-MM-DD:[main]DEBUG[com.vmware.evo.sddc.lcm.bundle.download.depot.DepotBundleDownloadServiceImpl]
Creatinglocalbundledirectory:/root/PROD2/evo/vmw/tmp/bundles
YYYY-MM-DDT[main]DEBUG[com.vmware.evo.sddc.lcm.tools.asyncpatch.AsyncPatchConfigProperties]
AddedESXHOSTtosupportBundleSoftwareType
YYYY-MM-DD:[main]DEBUG[com.vmware.evo.sddc.lcm.tools.asyncpatch.AsyncPatchConfigProperties]
AddedNSX-TMANAGERtosupportBundleSoftwareType
YYYY-MM-DD:[main]DEBUG[com.vmware.evo.sddc.lcm.tools.asyncpatch.AsyncPatchConfigProperties]
AddedVCENTERtosupportBundleSoftwareType
YYYY-MM-DDT[main]DEBUG[com.vmware.evo.sddc.lcm.tools.asyncpatch.AsyncPatchConfigProperties]
AddingVXRAILtosupportBundleSoftwareType
YYYY-MM-DD:[main]DEBUG[com.vmware.evo.sddc.lcm.tools.common.WarningsDisplayUtil]
Loadedwarningmessagemapfile:WarningMessageMap.json
YYYY-MM-DDT[main]DEBUG[com.vmware.evo.sddc.lcm.tools.common.WarningsDisplayUtil]
Includewarnings:[]
YYYY-MM-DD:[main]DEBUG[com.vmware.evo.sddc.lcm.tools.common.ConsoleUtil]
Trial1/3
YYYY-MM-DD:[main]DEBUG[com.vmware.evo.sddc.lcm.tools.common.WarningsDisplayUtil]
BundleTransferUtilityToolfailedwitherror:
Cannotreadthearraylengthbecause"sddcManagerDownloadedFiles"isnull
YYYY-MM-DDTERROR[vcf_lcm,xxxxxxxxxxxxxxxx,xxxx][c.v.e.s.l.b.d.depot.DepotDownloader,http-nio-127.0.0.1-7400-exec-9]
Errorgettingfilesize,gotresponse:409ConflictHTTP/1.1
2026-03-11T22:20:24.180+0000ERROR[vcf_lcm,xxxxxxxxxxxxxxxx,xxxx][c.v.e.s.l.b.d.depot.DepotDownloader,http-nio-127.0.0.1-7400-exec-9]
GotHTTPerror[409]whiledownloadingmanifestindex[/COMP/SDDC_MANAGER_VCF/index.v3]fromdl.broadcom.com:443withuser<REDACTED_USER_EMAIL>

Environment

VMware Cloud Foundation 5.2.1

VMware Cloud Foundation 5.2.2

Cause

This issue occurs when the same bundle ID is present in the SDDC Manager database in a failed state.

This issue occurs when SDDC Manager attempts to download the manifest index file (/COMP/SDDC_MANAGER_VCF/index.v3) from the Broadcom depot (dl.broadcom.com:443), but the request is rejected with an HTTP 409 Conflict response. As a result, the DepotDownloader service is unable to retrieve the file size and download the required manifest, which prevents the LCM operation from proceeding.

Resolution

Note: Please take a snapshot of the SDDC Manager VM before proceeding.

  1. Navigate to the Bundle Management section in the SDDC Manager UI.

  2. Filter the view to display only Downloaded bundles.

  3. Select the older bundle you want to remove and note the Bundle ID.

  4. SSH into the SDDC Manager VM and switch to the root user:

    su

  5. Run the following command to clean up the bundle:

    python /opt/vmware/vcf/lcm/lcm-app/bin/bundle_cleanup.py <bundle_id>

After completing the cleanup, attempt the upload again. It should proceed successfully.

Additional Information

Collecting diagnostic information for VMware

https://knowledge.broadcom.com/external/article?articleNumber=367431

Uploading files to cases on the Broadcom Support Portal

https://knowledge.broadcom.com/external/article/140731/uploading-files-to-cases-on-the-broadcom.html

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