Generate license key for CA Privileged Access Manager (PAM) on the Broadcom Support Portal

Products

• CA Privileged Access Manager (PAM)
• CA Licensing
• Support Portal

Issue/Introduction

This article provides step-by-step instructions on how to generate a CA PAM license key using the Broadcom Support Portal self-service tools.

 

Before You Begin

Ensure you have an Enterprise Profile with access to your Site ID on the Broadcom Support Portal

For more information, refer to Using your Broadcom Site ID(s) for full support portal access

Resolution

Steps to Generate Your License Key

 

1. Log in to the Broadcom Support Portal

 

2. From the Dashboard, click on My Entitlements. Select the Company Name/Site ID. Locate CA Privileged Access Manager (PAM) in the product list and click the Licenses icon. You will be redirected to the Licensing page. 

 

3. On the Licensing page, enter your Firmware Serial ID, and click Generate License.

Additional Information

For clustered environments, you can recreate a key for each environment via the Broadcom Support Portal or request a customized key. To obtain a customized CA PAM license key, contact Broadcom Customer Care

For instructions on locating the System info (sysinfo) file, refer to Creating the sysinfo file in PAM to request a new PAM license

For installation guidance, refer to License Installation Instructions for Privileged Access Manager