PGP Compatibility with Azure Virtual Desktop
Article ID: 397479
Updated On:
Products
Issue/Introduction
Seeking guidance or solutions to ensure PGP functions reliably with Azure Virtual Desktop setup.
Environment
PGP 11.0.0, 11.0.1
Azure Virtual Desktop
Resolution
Using PGP Encryption Desktop in a multi-user Azure Virtual Desktop (AVD) environment, running Windows 11 Enterprise multi-session, has not been officially tested.
The PGP Encryption Desktop has been certified with Windows 10 and Windows 11, as designated in the System Requirements.
Review the System Requirements to ensure the version of PGP Encryption Desktop, and Windows, are supported.
Once you have validated the version of Windows and the version of Desktop are supported, you can attempt to install on the system.
Note that Azure Virtual Desktop is not formally supported or certified this time.
However; from a technical standpoint, there are no known limitations that would inherently prevent it from functioning as expected.
Keep in mind, licensing terms still exist. In a virtual setting, the PGP Encryption Desktop client is licensed per user, or per machine, whatever the higher number is.
For example, if you have a virtual system, and you login, the user will be asked to enroll. Once the user successfully enrolls, the PGP Encryption Server will keep track of that user account.
If you have two users, "User1", and "User2", using the same machine, "Machine1", then this will use two seats for licensing.
Tip: It is a good idea to ensure the PGP Encryption Server has been licensed successfully.
This configuration is under consideration for future testing and potential support.
While it may be included in a future release, there is currently no estimated timeline (ETA) available for official support or fixes related to this setup.
If you would like to apply for certification, please reach out to Symantec Encryption Support for further guidance.
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