2025-01-DDTHH:TT:XX,XXX+0000 ERROR [ServerConnection on port 10000 Thread 444] com.vmware.vrops.config.manager.ConfigTaskManager - Failed to retrieve current state for Resource ID: xxxx-xxxx-xxxx-xxxx-xxxx. Error: [Caught rest client exception while calling api https://X.X.X.X/config-modules/api/vcenter/configuration/v1/get: 500 Internal Server Error: "{"schema_version":"1.0-DRAFT","name":"Get Configuration","timestamp":"YYYY-MM-DDTXX:TT:TT.TTTT","description":"Exception fetching configuration.","status":"FAILED","errors":[{"timestamp":"YYYY-MM-DDTXX:TT:TT.TTTT","source":{"server":"0.0.0.0","type":"ConfigModules","endpoint":"/config-modules/api/vcenter/configuration/v1/get"},"error":{"message":"HTTPSConnectionPool(host='vCenter_FQDN', port=443): Max retries exceeded with url: /rest/com/vmware/cis/session (Caused by SSLError('Fingerprints did not match. Expected \"Thumbprint_value_A\", got \"Thumprint_value_B\"'))"}}],"target":{"hostname":"vCenterFQDN","type":"vcenter"}}"]
YYYY-MM-DDTXX:TT:TT.TTTT INFO [ServerConnection on port 10000 Thread 444] com.vmware.vrops.config.manager.ConfigManager - Plugin ConfigManager: getting all the config templates details
YYYY-MM-DDTXX:TT:TT.TTTT ERROR [ServerConnection on port 10000 Thread 444] com.vmware.vrops.config.manager.ConfigManager - Failed to retrieve config templates. Result is null
Aria Operations 8.18.x
vCenter object was trusted by multiple certificates which caused the issue.
Inline with this article its good to refer the article Troubleshooting VCF Configuration Drifts for additional insights that might uncover other anomalies.