Validating VMware Aria Suite Lifecycle 8.x health

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

This article provides procedures to validate the health of VMware Aria Suite Lifecycle (formerly VMware vRealize Suite Lifecycle Manager) 8.x appliances. Use these steps for routine proactive health checks or when troubleshooting performance issues.

Environment

VMware Aria Suite Lifecycle 8.x
VMware vRealize Suite Lifecycle Manager 8.x

Cause

This article helps to validate the health of VMware Aria Suite Lifecycle (formerly VMware vRealize Suite Lifecycle Manager) 8.x appliances.

Resolution

Prerequisites

• You have access to root username and password.
• You have access to PuTTY or a similar utility to connect to SSH on the appliance.

Procedure

Validate Services

1. SSH into the Aria Suite Lifecycle appliance.
2. Run the following command to validate health of the main services:

   vrlcm-cli --health-status

If any of the services show any other status then Running, run the following commands to check each service individually:

systemctl status vrlcm-server
systemctl status blackstone-spring
systemctl status vpostgres

List all services:

systemctl list-unit-files --type=service --all

Example Output:

Validating DNS

nslookup $(ip addr show eth0 | grep  inet  | awk {'print $2'} | cut -f 1 -d "/")

nslookup $(uname -n)

Validating Disk Space

df -h

Example Output:

The /data partition can be validated and extended in the product UI by navigating to Lifecycle Operations > Settings > System Details.

As a best practice, always delete binaries that are not in use in Lifecycle Operations > Settings > Binary Mapping.

Additional Articles

• How to cancel a long running request on VMware Aria Suite Lifecycle (formerly known as vRealize Suite Lifecycle Manager)
• Troubleshooting VMware Aria Suite Lifecycle (formerly vRealize Suite Lifecycle Manager) using Logs and client browser development tools
• Troubleshooting requests not executing, High CPU usage, and the "Failed to fetch system information message" in VMware Aria Suite Lifecycle

VMware Aria Suite Lifecycle Best Practices

1. Follow snapshots practices as defined in Best practices for using VMware snapshots in the vSphere environment.
2. Validate you have a backup and restoration plan and are frequently backing up the appliance.
3. Do not store log bundles or database dumps persistently on the appliance. Remove them once they are copied to VMware or moved to an offline location for review.
4. VMware Virtual Appliances and customizations to operating system and included packages is not supported.

Product Support Pack Validation

• When attempting to upgrade a managed product and receiving LCMSOURCEMAPPING10018, review the latest release notes for the required Product Support Pack (PSPAK) for the product you are attempting to upgrade.
  • If you have the correct PSPAK installed, confirm the CHECKSUM of the downloaded file matches the download source.

Additional Information

command 'iface-ip' doesn't exist on Aria Lifecycle manager 8.18,  use another command instead:

  ip addr show eth0 | grep  inet  | awk {'print $2'} | cut -f 1 -d "/"