NSX-T host configuration shows Validation Errors with error code "9564"

Products

• VMware NSX

Issue/Introduction

• Hosts show the following  Validation Error in NSX-T UI under: System > Fabric > Nodes> Host Transport Nodes > NSX Configuration:

9564: Unable to fetch host hardware and network compute information associated with <Host UUID> from inventory. Either the CM-Inventory Service is not running, or inventory information is missing.

• The following log entries are seen in the NSX-T manager /var/log/proton/nsxapi.log:

INFO http-nio-127.0.0.1-7440-exec-9 TransportNodeProfileUtilImpl 6005 FABRIC [nsx@6876 comp="nsx-manager" level="INFO" subcomp="manager" username="admin"] Record validation error in TNC for discovered node ########-4a90-11ee-af84-############:host-##### message : Unable to fetch host hardware and network compute information associated with ########-4a90-11ee-af84-############ from inventory. Either the CM-Inventory Service is not running, or inventory information is missing.

• The below API's show CM service is up and service account true:

GET https://<NSX-Manager-IP>/api/v1/fabric/compute-managers/<CM-id>
GET https://<NSX-Manager-IP>/api/v1/fabric/compute-managers/<CM-id>/status

Environment

VMware NSX-T Data Center
VMware NSX

Cause

Hosts are unable to fetch inventory information from vCenter.

Resolution

• This issue is resolved in VMware NSX 4.2.0
  • Reference Doc: VMware NSX 4.2.0 Release Notes

Additional Information

For the workaround please open support request with Broadcom support.