Creating and managing Licensing folders for VMware products

Products

• Support Portal

Issue/Introduction

This article describes how to manage licensing folders on the Broadcom support portal, including creating, exporting, deleting, and renaming folders.

Note: For information on adding users to folders or removing users from folders, see Managing Licensing folder user permissions for VMware products

Change in Terminology

There will be some changes in the License Key portal terminologies beginning May 6, 2024. Below is a list of the changes:

• In VMware systems, the term “divide” will be changed to “split” in Broadcom systems. 

• • This action is used to break up a single key into multiple keys.  

• Also, the term “combine” will be changed to “merge.”

• • This action will take two or more license keys and merge them into a single license key with greater quantity.

To learn more about differences between the VMware Customer Connect portal and the Broadcom Support Portal, see VMware Licensing Transition to Broadcom

Resolution

When you purchase a Broadcom product, license keys are transferred to the Home folder. You can view the folders on the Licensing page, refer to Accessing Folders and License keys.

Note: If you do not have an account in the Broadcom software portal, refer to Register for an account on the Broadcom Support Portal and Communities

Within each Site ID for VMware Products, you can set up a folder structure that makes sense for your organization. For example, you can create folders for business units, departments, or regions.

With these folders, you can organize license keys and decide which users can access them:

• HOME folder - When a new order is booked, the associated License key(s) will be delivered into the HOME folder, if all License keys are moved out of the Home Folder into any other desired folder, the Home folder will get auto deleted
  
  
• Permissions -
  User Administrators, Product Administrators, or users with Manage Folders & User Permissions rights can create, delete, move, and rename folders. If you have Manage Folders & User Permissions rights to a folder, the permissions are restricted to the respective folder only and do not give you automatically access to other folders.

Creating folders

1. Select a license key/s you wish to move.
2. Click on Move License.
3. Select Create New folder.
4. Enter a unique folder name and click Move.

 

Exporting folders

To export folder data such as License Key, Product Name, Quantity, Folder Name, and Contract End Date to a CSV file,

1. Click on ⋮ (3-dot icon) next to the folder name and select > Export to CSV

Renaming folders

1. Select a folder you wish to rename, click the ⋮ (3-dot icon) next to the folder, choose Rename Folder.
   

Deleting folders

Once the last key in the folder is moved out. The folder will get auto deleted.
Please note that a Folder can not be deleted with License Key(s) in it.