Checking the agent upgrade status in the Symantec Management Console

Products

• Client Management Suite
• IT Management Suite

Issue/Introduction

Where in the Symantec Management Console can I check the agent upgrade status?

Environment

ITMS 8.7

Resolution

Refer to the following article:

"Create a report to see what clients are not up-to-date with the plug-ins latest version"

There are a couple of ways to do this:

1. In the Management Console go to Reports>All Reports>Notification Server Management>Agent>Agent Version

or

2. In the Management Console go to Manage>Computers:

Additional Information

"Display all the Agent plug-in policies in one single place"
"Report that shows what plug-ins need to be upgraded"
"Best Practice: Remediating systems where an Agent Plugin is not upgrading on some systems"