APMIA HOST MONITOR FOR WINDOWS FAILS TO INSTALL
Article ID: 262709
Updated On:
Products
Issue/Introduction
Trying to install APMIA Host Monitor on Windows 2022 server,
Getting the following popup when SystemEDGE is installing:
Flexeraaxd$aaa: Windows DLL failed to load
at Flexeraaxd.af(Unknown Source)
at Flexeraaxd.aa(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.init(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)
at com.zerog.ia.installer.Main.main(Unknown Source)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.base/java.lang.reflect.Method.invoke(Unknown Source)
at com.zerog.lax.LAX.launch(Unknown Source)
at com.zerog.lax.LAX.main(Unknown Source
Environment
Release : apmia-windows v2023.3.0.4:
Windows Server 2022
Cause
System Variable under Environment Variable was not set.
Resolution
To avoid this issue, add a system variable under Environment Variables:
Follow these steps:
From the Start menu, navigate to Control Panel, System and Security, System.
Click Advanced system settings in the left pane.
In the Advanced tab, click Environment Variables.
Under System Variables, click New.
Add the following system variable:
JAVA_TOOL_OPTIONS
Set the following value for the system variable:
"-Dos.name=Windows 7"
for Windows 2019 / Windows 2022 Use
JAVA_TOOL_OPTIONS= "-Dos.name=Windows Server 2016" (make sure and include the quotation marks as they are written in the Parameters value).
Click OK.
Additional Information
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