You may see errors such as these:
Verifying RHN subscriptions
Rhsm: Consumer Uuid 00000000-0000-0000-0000-000000000000 isn't valid for RHEL-I386-CLIENT-6
System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
at System.ThrowHelper.ThrowArgumentOutOfRangeException(ExceptionArgument argument, ExceptionResource resource)
at Altiris.PatchManagementLinux.Redhat.RhnSoftwareRepository.RegisterRhnSystems(Dictionary`2 supportedOs, Dictionary`2& enitlement)
at Altiris.PatchManagementLinux.Redhat.RhnSoftwareRepository.ImportChannels()
Please check that valid RHN userName/password are specified.
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Failed to register RHN systems, please check that valid RHN userName/password are specified.
REST request failed. Response: StatusCode: 403, ReasonPhrase: 'Forbidden', Version: 1.1, Content: System.Net.Http.StreamContent, Headers:
{
x-candlepin-request-uuid: 21b03912-9367-42e1-88f7-282e8bc00366
X-Version: x.x.xx-x
X-Version: x.x.xx-x
Transfer-Encoding: chunked
Date: xxx, xx xxx xxxx xx:xx:xx xxx
Server: Apache-Coyote/1.1
Content-Type: application/json
}
Patch Management 8.x
Most problems are a result of an incorrect username and/or password in the Red Hat Patch Remediation Settings policy (Settings > Software > Patch Management > Red Hat Settings.)
Additionally, a common issue is that the user account in the Red Hat Patch Remediation Settings policy > Red Hat Network tab is not in the Organizational Administrators group in the Red Hat portal.
One issue that may affect all users happens when Red Hat has migrated you per "Transition of Red Hat's subscription services to console.redhat.com"
Another issue is due to the use of a new version of Candlepin (software subscription management tool). This results in an inability to download the required certificates Red Hat uses in their subscription security and verification.
For issues where computers do not show applicable for expected errata, ensure Perl is installed on the endpoints: Red Hat Enterprise Linux Servers not populating under "Compliance by computer" and "Compliance by Erratum" for applicable Errata