This cumulative point fix article contains fixes for SMP (Symantec Management Platform) and other Solutions for issues resolved for customers with ITMS 8.7.2 until the next ITMS version is released/installed.
ITMS 8.7.2
SMP/SMA (Symantec Management Platform/Symantec Management Agent) Fixes:
Azure import - Imported users assigned Computer resource type |
While using a User import rule, imported users appeared to become "Computer" Resource type. |
Azure Authentication Provider with Proxy with Authentication | When you click "discover" on "New Azure Authentication Provider" page, you get the message below when there is a proxy in the environment: Failed to execute query https://login.microsoftonline.com/common/.well-known/openid-configuration |
Clone item action work in folder where permission restricted |
Steps to duplicate issue:
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Nested If Statement Evaluates False | Nested IF statements evaluate false. Exact same happens if IF statement is in the job twice. The first time it is a nested IF statement and evaluates false. The next time it is not a nested IF statement and evaluates true. |
User account can not bulk delete assets/resources |
Issue with assets deletion on Users. |
Clone item action work in folder where permission is restricted |
Further fixes to this issue were added. |
Data Source authentication changes in UI after upgrade |
This is related to recent changes allowing to provide specific user/password for Windows Authentication in OLEDB data source. |
Fixed problem with Azure expired access token re-creation |
You are setting up the Azure Import Rule. PerformCall failed with http request exception for url 'https://graph.microsoft.com/v1.0/groups/19e03f2b-dbf3-412b-b95f-5ec01637c896/members?$top=500' Response status code does not indicate success: 401 (Unauthorized). |
SQL performance decrease after upgrade |
You have observed a degradation of performance while using core views like vComputer - it causes certain queries, filters, targets etc. to time out. Related tcp/ip sql tables/views needed to be optimized. |
Slow performance with vSiteServices |
Issue related to every time you go to SMP Console>Settings>Site Server settings, you get performance issue / slow page to load all available Site Servers. |
SQL server flooded with login failures |
Fixing an issue with an inefficient .NET connection pool usage for SQL. Addressing issues with database connections because login failures: A connection was successfully established with the server, but then an error occurred during the pre-login handshake. (provider: TCP Provider, error: 0 - The specified network name is no longer available.) SQL Server Log entries: 2024-05-18 18:01:36.82 Server The SQL Server Network Interface library could not register the Service Principal Name (SPN) [ MSSQLSvc/servername.exemple.com ] for the SQL Server service. Windows return code: 0x2098, state: 15. Failure to register a SPN might cause integrated authentication to use NTLM instead of Kerberos. This is an informational message. Further action is only required if Kerberos authentication is required by authentication policies and if the SPN has not been manually registered. Could not connect because the maximum number of '32267' user connections has already been reached. The system administrator can use sp_configure to increase the maximum value. The connection has been closed. [CLIENT: 10.0.0.22] |
IIS on site servers hangs/stops |
Fixing an issue related to duplicated NTLM/Negotiate sections in <location path="Default Web Site/Altiris/ClientTaskServer">. We removed them from applicationHost.config file. |
SMP Server service consuming all available RAM |
Fixed:
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Down Replication jobs are hanged with warning 'Unable to acquire mutex lock' on Child NS |
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SMP Server shows incorrect OS name for Win11 IoT LTSC 2024 and Win11 LTSC 2024 |
Fixed issue where after Symantec Management Agent is isntalled and basic inventory is sent, their OS names looks incorrect if those new client machines are Windows 11 IoT LTSC 2024 and/or Windows 11 LTSC 2024 |
Data Connector rule cuts imported name |
Fixed issue where: |
RM_ResourceUser table in the Name column includes domain/username | |
Cancel button on CEM policy removes targets |
Fixed issue from the following scenario: Attempt to change read-only item: 'Cloud-enabled Management Settings' (7f421ee9-865e-4766-9e93-bfe815a0ce3b) |
Failed to install the product from the file UnixAgent.config |
Download file: "SMA_SMP_8_7_2_PF_v6_11Oct2024.zip"
Install instructions are included in the Readme.pdf inside this attachment.
TS (Task Server) Fixes:
Nested If Statement Evaluates False
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N/A |
Task Server AtrsHost Crashing Due to Possible Memory Issue | KB 373081 (Internal) |
Download file: "Remote_TS_8_7_2_PF_v2_07Aug2024.zip"
Install instructions:
The pointfix available in Remote_TS_8_7_2_PF_v2_07Aug2024.zip is for remote Task Server(s) and it must be installed on all remote task servers manually by running pfinstaller2.exe directly on them.
SMF (Software Management Framework) Fixes:
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INV (Inventory Solution) Fixes:
Lenovo model name is incorrectly reported after upgrade to 8.7.2 |
Lenovo is known to put their model name in an improper wmi column. Added back previous workaround. |
StandAlone inventory does not collect local users |
Steps to reproduce:
Result - NSE does not contain any references to this local user |
Download file: "INV_8_7_2_PF_v1_28Jun2024.zip"
Install instructions are included in the Readme.pdf inside this attachment.
SWM (Software Management Solution) Fixes:
Patch (Patch Management Solution) Fixes:
Proxy changes is causing PMImport to fail after upgrading |
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RHN Channel Import is failing | 369599 |
Migrate Red Hat integration from RHSM to Hybrid Cloud Console | 222654 |
Download file: "Patch_8_7_2_PF_v3_27Jun2024.zip"
Install instructions are included in the Readme.pdf inside this attachment.
DS (Deployment Solution) Fixes:
ULM (Unix/Linux/Mac) Fixes:
macOS UI installer - not notarized | Addressing the following: Starting November 1, 2023, the Apple notary service no longer accepts uploads from altool or Xcode 13 or earlier. |
Adding support for: SUSE 15 SP5 - ULM | |
Adding support for: Ubuntu 24.04 LTS - ULM | |
Ubuntu 24.04 LTS is not detected properly | Fixed issue with: Ubuntu 24.04 LTS is not detected for all fields properly and sends incorrect OS system mask to SMP server |
Adding macOS 15 (Sequoia) Support (ULM) |
Download file: "ULM_8.7.2_PF_v3_03Oct2024.zip"
Install instructions are included in the Readme.pdf inside this attachment.
WF (Workflow Solution) Fixes:
GetSMPUserInfosByGroupName error Unable to retrieve the user SID | Fixed issue with: Project components wasn't able to get users info from Role where member is other role or when there is an account manually created but without Windows credentials specified. |
Download file: "Workflow_8_7_2_PF_v1_26Jul2024.zip"
Install instructions are included in the Readme.pdf inside this attachment.