CUMULATIVE POST ITMS 8.7.3 POINT FIXES
Article ID: 382575
Updated On:
Products
Issue/Introduction
This cumulative point fix article contains fixes for SMP (Symantec Management Platform) and other Solutions for issues resolved for customers with ITMS 8.7.3 until the next ITMS version is released/installed.
Environment
ITMS 8.7.3
Resolution
SMP/SMA (Symantec Management Platform/Symantec Management Agent) Fixes:
| Patch Reports using not expected parameters for drill-down sub-reports |
|
| Adding Windows Server 2025 Client Support | |
| ITMS 8.7.2 SWM plugin not upgrading to 8.7.3 version. |
Plugin install/uninstall/upgrade rules updated to check registry content (same way as basic inventory). |
| "Remote PS logs warning 'Failed to set security ...'" warning messages like: "11/26/2024 9:53:36 AM","Failed to set security for 'C:\SMA custom location\Altiris Agent\Package Delivery
|
Fixed issue for paths longer than 255 characters - security configuration fails for those. |
| When running an ADImport import on User tasks, the numbers sometimes change in large values in the RM_ResourceUser table |
Change added: After AD Import using custom resource keys check box in AD Import rule, now imported domain users shown as domain\username instead of previous display name. |
| Hierachy Replication: some dataclasses not replicated if exceed ReplicationMaxDataRows core setting max value |
|
| Importing Microsoft Entra groups creates additional users |
More information on these issues with Importing Microsoft Entra groups creates additional users:
|
| Due to transport level errors with SQL event queue stucks in limbo | |
| Slowness processing incoming events |
Fixed an issue around "spAssignResourcesToTypedScopeCollection" stored procedure been slow during delete / merge processes. Updated "spAssign.." procedures and updated triggers for ScopeMembership insert/delete has been provided. |
| User unable to run MDP when not maintenance window is inactive |
Fixed an issue when MDP (managed delivery policy) policy has Job index > 0 policy cannot run by user. Steps to reproduce:
At compliance time MDP runs pre-download detection check and reschedules execution to next MW nextJobIndex changes to 9 and user no longer able to trigger policy execution.
Now if policy has started up , but the current policy task is in "Not started" state (no download/execution/rule check /client task) at the moment) , then external trigger of the policy (user or COM API) may RE-RUN the policy from the beginning. If there is some "running" task like above, then user WILL NOT be able to kick-off the policy as there is no sense to interrupt something that is already running.
|
| Client not receiving CEM policy while its in correct Target |
Download file: "SMA_SMP_8_7_3_PF_v6_17Jun2025.zip"
Install instructions are included in the Readme.pdf inside this attachment.
TS (Task Server) Fixes:
| N/A | |
SMF (Software Management Framework) Fixes:
|
Job within Quick Delivery task is failing or targeted client machines are not running tasks that contains a package. Task failure result on SMP server side: An unknown exception was thrown on server side. System.Exception: Unable to get item {fe1a0967-952b-4b5d-a0cd-aed07a4dbe1a} ---> Altiris.NS.Exceptions.NSComException: Legacy encryption is not supported. |
Fixed issue with Job within Quick Delivery task is failing running under specific user in "Run As".
|
Download file: "SMF_8_7_3_PF_v1_30Jan2025.zip"
Install instructions are included in the Readme.pdf inside this attachment.
INV (Inventory Solution) Fixes:
| Printer Windows collection is failing: Inv_HW_Printer_Windows | KB 394026 |
| Unable to collect user-dependent data for Windows Printers | Fixed issue where after moving VBS scripts to InvApi, it appeared that we lost functionality to collect data under specific user for some data classes that may have user depended data.
I.e. different printers may be installed to different users, and when inventory is running under specific users we should return printer for this user. It needed to allow InvAPI to run inventory under specific user if task is configured so. |
Download file: "INV_8_7_3_PF_v2_02May2025.zip"
Install instructions are included in the Readme.pdf inside this attachment.
SWM (Software Management Solution) Fixes:
| 'Software Portal must be accessed via the desktop link' message in Software Portal for logged in Domain user | Fixed issue that denied the following: It MUST be possible (by design limitation ) for the same user to copy and use software portal link on another machine as well (to rollout software to the same machine) for 1 hour |
| Child SMP is publishing different Command Line than Parent SMP has published to the Software Portal | Fixed an issue related to the presence /absence of default install commandline. Before the current fix in the case of replication (or detailed SW Import as well - any operation involving IMPORT of publishing item) for SW Component publishing case, without availability of "default install" published commandline, the commandline would be selected among OTHER install commandlines. That choice is done randomly - that's why it is not always reproducible. |
| Manually replicated SW publication from Parent NS doesn't appear on Child NS | Fixed an issue related to Publishing item was not taking SW Component as dependency. While being replicated with commandline there was no SW Component on child so the publication did not appear in the UI. Same problem existed for MDP publishing case - MDP was not replicated. |
Download file: "SWM_8_7_3_PF_v2_11Jun2025.zip"
Install instructions are included in the Readme.pdf inside this attachment.
Patch (Patch Management Solution) Fixes:
| PatchWorkflowSvc RunTask method error. It just returns the following error: {{Exception calling "RunTask" with "2" argument(s): "System.Web.Services.Protocols.SoapException: General exception occured on server ---> Altiris.Database.DatabaseContextRetryFailureException: Creating new task execution instance: failed all retries (1) ---> System.Data.SqlClient.SqlException: Cannot insert the value NULL into column 'ExecutedBy', table 'Symantec_CMDB.dbo.TaskInstanceExecutionInfo'; column does not allow nulls. INSERT fails. The statement has been terminated.}} |
KB 395746 |
| VLC-240610 downloads invalid file. Patch Management solution doesn't support VLC Player updates download. |
Fixed issue related to handling download URL pointing to a download portal with redirect to some mirror location. |
| RHEL 10 Support |
Download file: "Patch_8_7_3_PF_v3_13Jun2025.zip"
Install instructions are included in the Readme.pdf inside this attachment.
DS (Deployment Solution) Fixes:
ULM (Unix/Linux/Mac) Fixes:
| Installing Palo Alto Global Protect on Ubuntu client - halts SMA to communication | Altiris Agent on Ubuntu stops working when GlobalProtect is installed. KB 383027 |
| RHEL 10 Support (ULM) | Note! This ULM pointfix doesn't provide full RHEL10 support by ITMS Solutions (DS, Patch, Monitor Solution). You will need to install "Patch_8_7_3_PF_v3_13Jun2025.zip" or later and "Monitor_8_7_3_PF_v1_13Jun2025.zip" or later We are continuing to work for a full support statement. |
Download file: "ULM_8.7.3_PF_v2_10Jun2025.zip"
Install instructions are included in the Readme.pdf inside this attachment.
MONITOR (Monitor Solution) Fixes:
| RHEL 10 Support |
Download file: "Monitor_8_7_3_PF_v1_13Jun2025.zip"
Install instructions are included in the Readme.pdf inside this attachment.
WF (Workflow Solution) Fixes:
| Unable to install standalone workflow using custom web site | |
Download file: "WF_8_7_3_PF_v1_02May2025.zip"
Install instructions are included in the Readme.pdf inside this attachment.
Asset (Asset Management Solution) Fixes:
| Failure while creating resource item when using Receive Items From Purchase Order | KB 396683 |
Download file: "Asset_8_7_3_PF_v1_07May2025.zip"
Install instructions are included in the Readme.pdf inside this attachment.
Additional Information
Attachments
Feedback
