Updating profile details on the support portal

Products

• Support Portal

Issue/Introduction

This article provides instructions on how to update your Broadcom support portal profile information, including your name and phone number for case management. It also covers how to add additional case contacts and modify your support business hours.

Environment

Support portal
Wolken case management

Resolution

 

Update Profile Name	Updating First Name and Last Name on the My Profile page of the Broadcom support portal
Update Phone number in the case management	Updating Contact/Phone number on case management
Add Alternative case contacts	Adding alternative case contacts in the Broadcom case management
Update Support hours for technical support cases	Updating Support Hours for the Cases - Case Management