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Register for an account on the Broadcom Support Portal and Communities

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Article ID: 145581

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Updated On:

Products

Support Portal Licensing-CA Licensing - Symantec Products

Issue/Introduction

Learn how to register for a new Basic User Account, which provides general access to the Broadcom Support Portal and Communities.

The Basic User Account does not provide access to additional features such as Case Management, Downloads, or Licensing until you upgrade your account with your Support Site ID.

IMPORTANT: End-users with pre-approved email domain-to-company associations (e.g. BSN and Semiconductor end-users) are presented with the Company attribute, allowing their profile to be auto-upgraded to an Enterprise Profile without the need of a Support Site ID (see step 6 below).

Resolution

To create a Basic User Account:
  1. Go to the Broadcom Support Portal 
  2. In the upper-right corner, click Register
  3. Enter your email address, complete the captcha and click Next



  4. In your email application, check for the Verification Code sent to your email address.



  5. Enter the Verification Code and click Verify & Continue.



  6. Enter your basic information, accept the Terms of Use, and click Create Account



    Note: End-users with pre-approved email domain-to-company associations (i.e. BSN & Semiconductor end-users) will be presented with the Company attribute allowing their profile to be auto-upgraded to an Enterprise Profile

  7. Your profile has been created and Registered Successfully. After completing the Basic User Account registration, Click on Yes, I want to build my profile to build and upgrade your account to unlock additional services and obtain full access to Case Management, Product Downloads, Entitlements, and other features.



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