Basic User Account Registration Guide

book

Article ID: 145581

calendar_today

Updated On:

Products

Support Portal Licensing-CA

Issue/Introduction

The following article outlines how to register for a new Basic User Account to gain access to the Broadcom Support Portal.

While a Basic User Account provides general access to the Broadcom Support Portal and Communities, it does not provide access to additional features such as Case Management, Downloads, Licensing, until you upgrade your account with your Support Site ID.

The Support Site ID ties your Basic User Account to your entitled products, enabling you to access these products on the Broadcom Support Portal.

IMPORTANT: End-users with pre-approved email domain-to-company associations (i.e. BSN & Semiconductor end-users) will be presented with the Company attribute allowing their profile to be auto-upgraded to an Enterprise Profile without the need of a Support Site ID (see step 7 below).

Resolution

To create Basic User Account please following these steps:
  1. Navigate to the Broadcom Support Portal 
  2. In the upper-right corner, click LOGIN then REGISTER
  3. Enter your email address, complete the captcha and click Next



  4. A Verification Code will be send to your email address



  5. Enter the Verification Code and click Verify



  6. Enter your basic information, accept the Terms of Use and click Submit



  7. End-users with pre-approved email domain-to-company associations (i.e. BSN & Semiconductor end-users) will be presented with the Company attribute allowing their profile to be auto-upgraded to an Enterprise Profile



  8. Your profile has been created, click the login link to be redirected to the Broadcom login page



  9. After completing the Basic User Account registration process, see Upgrading Broadcom Account / Additional Site access to obtain full access to Case Management, Product Downloads, Entitlements, and other features.

Attachments