Create a new myBroadcom account

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Article ID: 145581

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Updated On:

Products

Support Portal Licensing-CA

Issue/Introduction

Learn how to register a new myBroadcom account for access to support.broadcom.com.

Note: While your myBroadcom account provides access to support.broadcom.com, you cannot access additional features such as Case Management, Downloads, Licensing, until you upgrade your account with your Support Site ID.

The Support Site ID ties your myBroadcom account to your entitled products, enabling you to access these products on myBroadcom. Without a Site ID, we can not determine which products you are entitled to and licensed for.

Resolution

To create a myBroadcom account:
  1. Go to the Broadcom Support Portal at https://support.broadcom.com/.
  2. In the upper-right corner, click the LOGIN button.
  3. Click REGISTER.
  4. Under Create an Account, type your email address, and click Next.
  5. Immediately check your email for a verification code that comes from a broadcom.com email address.
    • If you do not receive the email with the code, check your spam or junk folder.
    • If you still have not received the email, speak with your email administrator to ensure that emails from *broadcom.com are whitelisted, as the email could be blocked by the email server.
  6. Back on our website, enter the verification code, and click Verify.



  7. Under What's Your Name/Organization, fill out all required fields, and click Next.

    Note: The company field lists only known Broadcom accounts related to your email's domain address to better align your profile to an existing account. If a matching company does not exist based on your email domain, the form will allow you to manually enter a company name. This does not affect gaining access to products on the support portal.



  8. Under Create Account, validate the information is correct, and check the box to accept the Terms of Use.



  9. Click the Create Account button. You will see a validation screen, and another email is sent to your email address.
  10. Check your email to finish the registration process and activate your account.

    Note: The email will be titled "Broadcom Inc - Welcome to Broadcom Single Signon," sent from [email protected]". The token in the link will expire in 1 day if your account is not activated. If you need to generate another activation email, please use our Broadcom Self-Service Bot.

    • If you do not receive the email with the code, check your spam or junk folder.
    • If you still have not received the email, speak with your email administrator to ensure that emails from *broadcom.com and *@sso.broadcom.com are whitelisted, as the email could be blocked by the email server.

  11. In the email, click the Activate SSO Account link.



  12. Fill out the activation form to set your password and other security settings, and click Create my Account. You are now able to log in to support.broadcom.com using your email address and password.

Finish setting up your account

 
After completing the registration process, see Upgrading Broadcom Account / Additional Site access to obtain full access to Case Management, Product Downloads, Entitlements, and other features.

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