Learn how to perform advanced search and use search operators on the Broadcom Support Portal at https://support.broadcom.com/search-results.html.
Our search supports three Boolean operators, an exact match capability, and two wildcards—for terms and characters respectively. To use any operator, prefix your search query with a hashtag/pound symbol (#) and then a space. For example:
# coffee NOT sugar
This finds all content that has the keyword "coffee" but not the keyword "sugar".
Note: Using # without a space afterwards may produce unintended results. Once you use #, the space between words is an OR operator (versus on standard search, without the #, spaces between words are an AND.
Operator | Description | Example |
---|---|---|
ANDor use
&& |
Returns content containing the terms or phrases on the left and right of AND. Note: This is the default search operator only on standard (non-advanced searches) |
# content AND source AND dynamicsFinds content that has all three keywords: "content", "source", and "dynamics," not necessarily in that order. |
ORor use
|| |
Finds content containing either of the terms or phrases around OR. Note: This is the default search operator when using advanced searching. |
# install OR upgradeFinds content that has either "install" or "upgrade". |
NOT |
Excludes content containing the term or phrase followed by NOT. |
# sep NOT "sep on premises" Finds content with the keyword "sep," but not with "sep on premises". # sep 14.3 NOT mp1 Finds content with the keywords "sep" and "14.3" but not with the keyword "mp1". |
" " |
Double quotes function as exact match operators. Finds content containing the exact phrase or term. Note: Stemming will not be applied (e.g. installing, installation, installer). However, stop words will be included. |
Example 1: # "recognise" This search will ignore content that has "recognize", "recognized", "recognised", "recognization," and other forms of "recognise". Example 2: # "install" failed This search will ignore content that has "installed", "installing", "installation", and other forms of "install". Example 3: # "no route to host" Finds content with an exact match of the string "no route to host," including stop words (e.g. the word "to" in this example). Example 4: # clarity "export to excel" performance Finds content with an exact match of the string "export to excel," and will use the AND operator for all other keywords. |
+ |
The plus symbol limits the search to content that contains the term or phrase following +. Do not use a space after the +. Adding one or more keywords after + will give preference to the AND operator first, and then to the OR operator. |
# dlp +15 Finds content that necessarily have the keyword "15", along with "dlp". # cleanwipe +removal tool Finds content that necessarily have the keyword "removal tool", along with "cleanwipe".
|
* |
The asterisk symbol is used as a wildcard for terms and phrases. Note:
|
Example 1: # "how to * symantec endpoint protection" Finds content with phrases such as:
Example 2: # *ConcurrentModificationException Finds content with keywords or phrases such as:
Example 3: # introscope.enterprisemanager.metrics* Finds content with keywords or phrases such as:
|
? |
The question mark symbol functions as a wildcard for a single character. |
# "synchroni?e"Finds both "synchronize" and "synchronise". |
You can also use the Advanced Search feature to refine your query. Just click the Advanced Search button or icon.
Search ignores special characters, including the dollar sign ($), percent sign (%), periods, hyphens, forward slashes, and others. However, our search tool will find words around special characters, and provide relevant results in the majority of instances.