MRI: Request Site ID Access

book

Article ID: 193620

calendar_today

Updated On:

Products

CA Mainframe Resource Intelligence

Issue/Introduction

I already have a Support Portal Userid, but how do I request access to a Site ID?

Environment

Release : 1.2

Component : CA MAINFRAME RESOURCE INTELLIGENCE BASE ASSESSMENT

Resolution

1. Login to the Broadcom Portal: https://support.broadcom.com/user/

2. Once logged in, Please select the division :  MAINFRAME SOFTWARE 

3. Click on "My tools" then "Site access request":

4. Fill all the necessary information and place your Site ID.

Once the site request for Site ID access is submitted, the request will either route to the Site ID User Administrator or to Customer Care if the Site ID does not have an active administrator. Site Access requests being reviewed by Customer Care are processed within 24 hours or sooner.

If you need help with any of these steps, please contact a Broadcom Customer Care Representative by submitting a question on the Customer
Care Web Form or by calling at 1800-225-5224. Go to ca.com/phone for numbers outside North America.

 

Attachments