IIS Roles and Features which are necessary for the installation of Task Service in ITMS 8.x
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IIS Roles and Features which are necessary for the installation of Task Service in ITMS 8.x

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Article ID: 180399

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Updated On: 05-19-2025

Products

IT Management Suite Client Management Suite

Issue/Introduction

 What IIS Features are required in order to install Task Services?

Environment

ITMS 8.x

Resolution

To install task server on any server operating system, it is required to have the following components. If the requirements mentioned below are not met, then task server will not function correctly:

Prerequisites: 

Check the following link for the complete required server roles and features.

1) IIS is Required 
- Select "Web Management Tools" with all sub-components (IIS 6 Management Compatibility, IIS Management Console, IIS Management Scripting and Tools, IIS Management Service)
- Select "World Wide Web Services"
- Select "Microsoft .NET Framework 3.0" (If the option is available)
- Make sure that ASP.NET and ASP are selected

2) Application Server is required
- Select "Microsoft .NET Framework 3.5" (If the option is available)
- Select "IIS Support"
- If Site server is also going to be used as Mobile Management server, then enable "Message queuing Activation"

3) Firewall (Windows or any other third-party) needs to have provision for inbound/outbound connection allowed on Port 50120, 50121, 50123, 50124. Please note this ports are specifically used for Task server, Symantec Management Platform uses other ports as well for various purposes. For more information, please refer to product user guide.

4) Microsoft .NET Framework 4.5.1 (or higher) is also required. 

While adding the Task Service in the SMP Console, it will also show you what we are expecting to have setup (if you right-click on Task Service>View Prerequisites for Site Service):







  • Computer managed
  • Local
  • Asset status is active
  • Agent version supported
  • CEM Mode disabled
  • Operating system supported
  • Service not installed
  • IIS configured
  • NET framework version supported
See: Install and Configure Microsoft Web Server (IIS) on a Windows 2016 Server as a Prerequisite to Configuring a IT Management Suite Site Server

Post Configuration:

Task Server installs its own Application Pool into IIS7. This pool is configured by the Task Service to have 'Integrated' Managed Pipeline Mode.  Every time Task Service restarts it makes sure the settings of the application pool are correct, if not, the settings are corrected and Managed Pipeline Mode is set to 'Integrated' back.

 

 

Additional Information

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