The Symantec Endpoint Encryption (SEE) Web Console shows a blank page or displays HTTP Error 404.7 - Not Found when trying to access the website using a web browser.
TIP: For general troubleshooting with SEE Communication and SEE Client Creation issues, see the following article:
HTTP Error 404.7 - Not Found: The request filtering module is configured to deny the file extension.
Physical Path: C:\Program Files (x86)\Symantec\Symantec Endpoint Encryption Management Server\CommunicationWS\WebConsole
The Internet Information Services (IIS) Manager is set to disallow required file name extensions for the Endpoint Encryption Services website.
There are two solutions to this problem. Both methods require the user perform the following steps:
The following steps are specific to each method.
After completing one of the above methods above, refresh the WebConsole page on the web browser to see the functioning website.