Feature Request: Add support for Microsoft Exchange to PGP Encryption Desktop for macOS (Symantec Encryption Desktop)
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Feature Request: Add support for Microsoft Exchange to PGP Encryption Desktop for macOS (Symantec Encryption Desktop)

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Article ID: 156008

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Updated On:

Products

Endpoint Encryption Desktop Email Encryption Drive Encryption Encryption Management Server File Share Encryption Gateway Email Encryption PGP Command Line PGP Key Management Server PGP Key Mgmt Client Access and CLI API PGP SDK PGP Encryption Suite

Issue/Introduction

Does PGP Encryption Desktop's Messaging service proxy Microsoft Exchange accounts for Mac OSX (Symantec Encryption Desktop)?

The PGP Messaging service has the ability to automatically encrypt and decrypt email, it does not have the ability to automatically encrypt and decrypt email for the mail client using the Exchange protocol.  Email clients such as Outlook have the ability to configure a Microsoft Exchange account to support Exchange functionality such as Calendaring.

Resolution

Support has worked directly with Product Management and has determined this feature will not be included at this time.  

The PGP Messaging Service currently supports POP, IMAP and SMTP, however PGP Desktop for the Mac operating system, does not currently proxy/support the Exchange standard protocol from Microsoft Exchange.

As a workaround, it is possible to use the Clipboard functionality to encrypt/decrypt text manually, or switch to a supported protocol with the email client such as POP or IMAP. For information on how to encrypt and decrypt with the Clipboard and PGP Viewer features, see the following articles:

246178 - HOW TO: Encrypt/Decrypt Text Using the Clipboard feature with Symantec Encryption Desktop (PGP Desktop) for macOS

 

As this protocol is not currently supported on Mac OSX, a feature request has been submitted.  Although this feature request does not guarantee a fix, subscribe to this article and if this functionality is added, a notification will be sent updating on the status.  To be added to this feature request, please reach out to Symantec Encryption Support and mention this KB.

 

 

 

 

 

Additional Information