Override default keyring locations for PGP Encryption Desktop on Managed Clients with PGP Encryption Server

Products

• Desktop Email Encryption
• Drive Encryption
• Encryption Management Server
• Endpoint Encryption
• File Share Encryption
• Gateway Email Encryption
• Mobile Encryption for iOS
• PGP Encryption Suite
• PGP Command Line
• PGP Key Management Server
• PGP Key Mgmt Client Access and CLI API
• PGP SDK

Issue/Introduction

This articles details how to change the default keyring location for deployed client installations on PGP Encryption Desktop Managed Clients with PGP Encryption Server.

Resolution

This article shows you how to specify a different keyring location for PGP encryption Desktop clients deployed by PGP Encryption Server. When this option is selected for the user policy, the option allows you enter locations for keyrings that override the default locations for Windows and/or Mac OS X systems.

This means that your users' keyrings will be created in and backed up to the location(s) you specify instead of the default keyring locations.

The default keyring locations are as follows:

• Windows - C:\Documents and Settings\[user]\My Documents\PGP\
• Mac OS X - [user]/Documents/PGP/

To change the keyring location for PGP Desktop clients, follow these steps:

1. Open the PGP Encryption Management Server administrative interface.
2. Select Consumers > Consumer Policy .
3. Click on the User Policy you wish to edit. The Policy Options dialogue is displayed
   
   

   Note: Unless additional policies have been created, users are created in the default policy of Internal Users:Default

             
4. Click Desktop button next to PGP Encryption Desktop. The appropriate PGP Encryption Desktop Options card titled with the policy name is displayed.
5. Under the General tab In the Keys section select Override default keyring locations.  Place a check in the box next to the desired operating system and specify a path for the location for the client keyrings.
6. Click Save to enable the new settings for the policy.
7. Then re-enroll the clients using the following article:

180181 - How to re-enroll Encryption Desktop for Windows Clients

155714 - HOW TO: Re-enroll Symantec Encryption Desktop for Mac OS X Clients

 

Additional Information

For instructions on how to perform this on individual clients use this article: 

180200 - HOW TO: Change the Default Keyring Folder Location