Download the latest version of Symantec software

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Article ID: 151364

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Updated On:

Products

Symantec Products Endpoint Protection VIP Access for Desktop VIP Access for Mobile

Issue/Introduction

Attention Customers of Symantec Endpoint Protection Small Business Edition (SEP SBE) and Symantec Endpoint Protection Cloud (SEP Cloud)

These products will be discontinued on November 2, 2020. On this date, the product will stop protecting the endpoints, and access to the console no longer will be available. We recommend that customers migrate to Symantec Endpoint Security Enterprise.

For more information, see Transitioning to Symantec Endpoint Security Enterprise Guide.

Find and download the latest version of Symantec software, including Symantec Endpoint Protection.

Resolution

Download Symantec software and tools

You can download the latest version of Symantec software and tools, retrieve license keys, and activate your product here at the Broadcom Support Portal.

Note: Symantec's FileConnect and MySymantec software download portals have been decommissioned. For more information and for guidance on how to use the Broadcom Support Portal, see Symantec to Broadcom Support Systems Transition Guide and Quick Reference Sheet.

 

Customers with a support contract

  1. On the Broadcom Support Portal, go to the Broadcom Download Center.
  2. Log in using your myBroadcom account.
  3. In the search box, search for your product by name, or browse the list of products.
  4. Click the product you are looking for. The Product Download page opens.
  5. In the Release Column, select the version you want to download.
  6. Click Download to download immediately, or click FTP to see additional options for downloading through FTP.

    Note: You can also see additional tools and downloads by clicking the product name.

  7. Activate your software product by applying the license key within the product console. Consult your product documentation for specific instructions to apply the license file manually.

Customers without a support contract

To purchase a current version of a Symantec product, locate a Broadcom Partner.

Download Endpoint Protection client-only patches and release notes


If you are looking for the latest definitions, you can download this in-product, automatically through LiveUpdate, or manually download and update definitions.

Download VIP Access for Mobile or Desktop

Download the latest version of VIP Access

  1. Go to https://vip.symantec.com/.
  2. Click Download.
  3. Select the appropriate download for your operating system or device.

Additional information

  • For login assistance, please contact your organization. For example, contact XYZ Bank to obtain help logging into the XYZ Banking app.
  • For additional help, see VIP Access Help Documentation.
  • VIP Access Toolbar is no longer supported.
  • VIP Proximity has been removed from the product.
  • Support for macOS Mojave (10.14) is released. Please download directly from VIP Manager or https://vip.symantec.com. The download is temporarily attached to this article as VIPAccessSecurityCode.7z.

Frequently asked questions (FAQ)

I cannot find my Symantec software or version

If you cannot find or otherwise download your Symantec software through the Broadcom Download Center, contact Customer Care for assistance.

My serial number does not work or is not recognized

If you receive an error after entering your serial number; contact Customer Care for assistance.

How do I download the Endpoint Protection 15 client?

Endpoint Protection 15 is a cloud-based product, but it uses the Endpoint Protection 14.x client. To download the client, see Creating and installing a Symantec Agent installation package.

To see which versions of the Endpoint Protection client are installed when using Endpoint Protection 15, see Released versions of Symantec Endpoint Protection.

I want to download a trial version of Symantec software

To obtain trials or proof of concept demonstrations for Symantec or Broadcom software, please contact your Sales Account Manager. If you are not a current customer, contact the Broadcom Sales team. After you submit the form, a sales representative will contact you shortly.

I need more information about the product I downloaded

See Release notes, and then filter for your product to see relevant articles.

See System requirements, and then filter for your product to see relevant articles.

Can I download older versions of Symantec products?

You will receive access to the most recent version of the software at the time of purchase. If you are current on maintenance and support on the license, you will have access to upgrades to which you are entitled via your Version Upgrade serial number. Older versions than what you purchased may not be available.

See Broadcom's End of Life Policy for more information on the availability of previous product versions

The downloaded ZIP file fails to extract or is not complete

If you receive an error when trying to extract the file that you downloaded, it is possible that the download process did not finish. In this case, download the file again. If the problem persists, contact Customer Care.

If the download process does not complete successfully, download the file again. If the problem persists, contact Customer Care.

How long will the download take?

The download time depends on the size of the file, the speed of your connection, and other factors.

Additional Information

Related downloads

This is an example of the types of downloads you will find in the Download Center.
  • Symantec Endpoint Protection download
  • Symantec CleanWipe download
  • Symantec CEDAR tool download
  • Symantec Ghost download
  • Symantec Ghost Standard Tools download
  • Symantec Ghost Solution Suite download
  • Symantec Management Agent (Altiris Agent) Package download
  • Symantec PGP Desktop download
  • Symantec PKI client download
  • Symantec VIP download
  • Symantec Wise Package Studio download
  • Symantec Workspace Streaming download
  • K9 Web Protection download (no longer available)

Attachments

VIPAccessSecurityCode.7z get_app