You can use several methods to uninstall the Symantec Endpoint Protection (SEP) product components, such as through the Windows Control Panel. If these common methods fail, you can download and use the Symantec CleanWipe removal tool using the instructions below.
You should always use the latest version of the CleanWipe removal tool to uninstall Symantec Endpoint Protection. While CleanWipe can remove older installations of Symantec Endpoint Protection, you should not use an older version of CleanWipe to remove a newer version of Symantec Endpoint Protection. This action can have unexpected results.
Note: CleanWipe only removes Symantec software, such as Symantec Endpoint Protection. To remove NortonLifeLock software, see Download and run the Norton Remove and Reinstall tool.
Note: CleanWipe does not support command line use and must be run manually.
As of version 14, you can also incorporate CleanWipe functionality directly into the Symantec Endpoint Protection client package. You can enable this option with client installation settings. For more information, see About uninstalling the Symantec Endpoint Protection client.
If you need help with CleanWipe, contact Broadcom Support directly.
Download the nnnnnn_CleanWipe_version/build.zip file that is attached at the bottom this article.
Alternately, CleanWipe is included on the full installation file for Symantec Endpoint Protection, in the Tools folder. To download software:
For information on recommended uninstallation methods, see: