Common Issues 101 for Endpoint Protection
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Common Issues 101 for Endpoint Protection

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Article ID: 165073

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Updated On:

Products

Endpoint Protection

Issue/Introduction

Learn how to resolve many of the common issues or errors that may occur when you install or upgrade either Symantec Endpoint Protection (SEP) clients, or the Symantec Endpoint Protection Manager (SEPM).

See also:

Resolution

Contents

For solutions, select an area where you are currently experiencing an issue, error, or other problem.

Have you tried the Symantec Diagnostic Tool (SymDiag)? SymDiag helps identify common issues and provides solutions. If you require further assistance, SymDiag lowers the level of effort and increases efficiency by automating data gathering and support case submission.

Endpoint Protection clients

Endpoint Protection Manager

Endpoint Protection clients

During install

During upgrade

Client are offline and other issues

Endpoint Protection Manager

During install

During disaster recovery

During upgrade or migration

 

Post install