Restart the Enforce services in the correct order with a script on Windows

Products

• Data Loss Prevention

Issue/Introduction

Symantec Data Loss Prevention (DLP) Enforce Services need to be stopped and started in the correct order to avoid system errors.

Resolution

Create two files DLP_START.bat and DLP_STOP.bat, copy below given lines according to the architecture that customer is using into the respective files.

 

FOR DLP V15.5 AND LATER VERSIONS

Enforce / Multi-tier Architecture

DLP_STOP.bat 

@echo on
net stop "SymantecDLPDetectionServerControllerService"
net stop "SymantecDLPIncidentPersisterService"
net stop "SymantecDLPManagerService"
net stop "SymantecDLPNotifierService"
@echo off
pause
exit

 

DLP_START.bat

@echo on
net start "SymantecDLPNotifierService"
net start "SymantecDLPManagerService"
net start "SymantecDLPIncidentPersisterService"
net start "SymantecDLPDetectionServerControllerService"
@echo off
pause
exit

 

Enforce / Single-tier Architecture

DLP_STOP_Single-Tier.bat 

@echo on
net stop "SymantecDLPDetectionServerService"
net stop "SymantecDLPDetectionServerControllerService"
net stop "SymantecDLPIncidentPersisterService"
net stop "SymantecDLPManagerService"
net stop "SymantecDLPNotifierService"
@echo off
pause
exit

 

DLP_START_Single-Tier.bat

@echo on
net start "SymantecDLPNotifierService"
net start "SymantecDLPManagerService"
net start "SymantecDLPIncidentPersisterService"
net start "SymantecDLPDetectionServerControllerService"
net start "SymantecDLPDetectionServerService"
@echo off
pause
exit

 

Detection / Multi-tier Architecture Only

DLP_START_Detection.bat

@echo on
net start "SymantecDLPDetectionServerService"
@echo off
pause
exit

 

DLP_STOP_Detection.bat 

@echo on
net stop "SymantecDLPDetectionServerService"
@echo off
pause
exit

 

Additional Information

If  you want manually run this steps on Windows check this article: Article ID: Restart DLP Enforce services in the correct order