Restart DLP Enforce services in the correct order

Article Id: 159970

Status: Published

Updated On: 30-04-2019 08:30

Legacy Id: TECH220062

Products:

Data Loss Prevention Enforce

Issue/Introduction:

You need to manually restart the Symantec Data Loss Prevention (DLP) Enforce services, and need to know the correct order.

Resolution:

The following order is important when stopping and starting DLP services in Windows or Linux.

Stopping services in DLP 15.1 and later

            1. SymantecDLPDetectionServerController
            2. SymantecDLPIncidentPersister
            3. SymantecDLPManager
            4. SymantecDLPNotifier

Starting services in DLP 15.1 and later

            1. SymantecDLPNotifier
            2. SymantecDLPManager
            3. SymantecDLPIncidentPersister
            4. SymantecDLPDetectionServerController

Stopping services in DLP 15.0 and earlier

            1. VontuMonitorController
            2. VontuIncidentPersister
            3. VontuManager
            4. VontuNotifier
            5. VontuUpdate

Starting services in DLP 15.0 and earlier

            1. VontuNotifier
            2. VontuManager
            3. VontuIncidentPersister
            4. VontuMonitorController
            5. VontuUpdate