Changing passwords on VMware Identity Manager (Workspace One Access) using VMware Aria Suite Lifecycle

Products

• VMware Aria Suite

Issue/Introduction

This article provides the steps to change Workspace One Access (vIDM) passwords using VMware Aria Suite Lifecycle.  It is part of a group of articles about managing passwords using VMware Aria Suite Lifecycle: Password management with VMware Aria Suite Lifecycle (vRealize Suite Lifecycle Manager) Locker.

Note: In VCF-mode in VMware Aria Suite Lifecycle, the passwords are managed by the SDDC manager rotation tool. Therefore:

• It is suggested to follow the Rotate passwords – VMware Cloud Foundation Administration Guide. This document details what passwords are managed by SDDC manager.
• If the passwords managed by the SDDC password rotation tool were updated outside of SDDC or this article was followed, it is needed to remediate them following: Remediate Passwords – VMware Cloud Foundation Administration Guide.

In case of issues with the Password Rotation tool or remediating passwords on SDDC Manager, please file a Service Request to the VMware VCF team through the Broadcom Support portal.

Changing password on Aria Suite Lifecycle involves the Locker and Lifecycle Operations applications:

• Locker: creates the password in Aria Suite Lifecycle database and confirms if the password is being used or not.
• Lifecycle Operations: provides the day 2 action to Change the Password.

Environment

VMware Aria Suite Lifecycle 8.x

VMware Identity Manager 3.3.x

Resolution

Prerequisites

1. Validate the current root password is available
   • If the current password is not available, it is required to reset the root password by from the single user mode detailed in the Broadcom KB 376435 and then remediate the password on VMware Aria Suite Lifecycle following: Remediating passwords updated outside of Aria Suite Lifecycle.

Solution

1. Navigate to Locker > Passwords, and click on ADD.
2. Add the information of the new password.

4. Navigate to Lifecycle Operations > Environments > global environment, and click on VIEW DETAILS
5. Request the password change:
   Workspace One Access - Admin password.Workspace One Access - root, sshuser, System Admin (port 8443)

Additional Information

Main article:

• Password management with VMware Aria Suite Lifecycle (vRealize Suite Lifecycle Manager) Locker.

Child articles:

• Viewing passwords stored in VMware Aria Suite Lifecycle (vRealize Suite Lifecycle Manager) Locker KB 322699

• ​​Validating what passwords are being used per product in VMware Aria Suite Lifecycle (vRealize Suite Lifecycle Manager) KB 322689

• Remediating passwords updated outside of VMware Aria Suite Lifecycle (vRealize Suite Lifecycle Manager) KB 302049

• Resetting VMware Aria Suite Lifecycle root password KB 322721

• Resetting admin@local password for VMware Aria Suite Lifecycle KB 314669

• Changing password KBs:

  Product	Password	KB
  VMware Aria Automation (vRealize Automation) VMware Aria Automation Config (Salt Stack Config) VMware Aria Automation Orchestrator (vRealize Orchestrator)	root	KB 322695
  VMware Aria Operations (vRealize Operations)	root admin	KB 322690
  VMware Aria Operations for Logs (vRealize Log Insight)	root admin	KB 322698
  VMware Aria Operations for Networks (vRealize Network Insight)	admin support console user	KB 322694
  VMware Aria Suite Lifecycle appliance (vRealize Suite Lifecycle Manager)	root admin@local	Step 5 on KB 322673
  Workspace ONE Access (VMware Identity Manager)	root admin admin (8443)	KB 376435