Scope of Support for TANZU Rabbit-MQ tile
Article ID: 384206
Updated On: 02-21-2025
Products
Issue/Introduction
Rabbit-MQ (RMQ) is a messaging broker/service owned and supported by VMware/Broadcom that is compiled of 3 different offerings, each serving distinct use cases and deployment scenarios:
- The open-source RabbitMQ messaging broker
- Tanzu RabbitMQ
- RabbitMQ tile for Tanzu Platform Cloud Foundry / TAS. This article is specific to Rabbit-MQ tile , which is designed for ease of integration with Tanzu Platform for Cloud Foundry (formly known as TAS/Tanzu Application Service)
There are 2 steps to determine if the tile is Supported. (see Resolution)
Resolution
Steps to qualify if the tile is Supported:
1.) Confirm the users Rabbit-MQ Software Component Version is listed as a compatible version on Rabbit-MQ Tile release notes? Example below:
2.) Check if the users Software Component Version falls within the Support life from the official Rabbit-MQ. This can be confirmed by checking the Release Information on Rabbits official site/docs.
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*If "no" to any of the above, then it is not supported. Forked, modified or custom compiled versions of tiles, stemcells, buildpacks and Bosh releases are not eligible for support (see links below).
- TAS Scope of Support
- https://docs.broadcom.com/doc/tanzu-support-services-terms-and-conditions (Modified Code)
*If "yes" to all of the above, then the RMQ tile version is within Scope of Support (TANZU).
Additional Information
- Note: 'modification/customization of the tile' is unsupported. This type of practice (Modifying Tile/Code) falls outside of TAS Scope of Support and Tanzu Official Terms and Conditions.
- To collect detailed additional details of rmq, users can see the steps mentioned in the collect-env script/KB.
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