This article provides information on obtaining diagnostic information for VMware Integrated OpenStack (VIO).
VMware Technical Support routinely request diagnostic information from you when a support request is handled. This diagnostic information contains product specific logs for analysis.
Environment
7.x
Resolution
To collect a log bundle from your VIO environment:
VIO 7.x
Log in to the management server using SSH.
Run the following:
viocli generate supportbundle
The log file will be located in /var/log.
Note: Starting from VMware Integrated OpenStack 7.1, VMware Integrated OpenStack logs are automatically backed up on a daily basis to increase log retention for a maximum of seven days. The retention days can vary according to free space on the vio-manager virtual machine. The log backups are stored in /var/log/vio_daily_log on the vio-manager virtual machine. For troubleshooting purposes, you can upload the auto-generated log backups present in that folder.