Where To Find Documentation, Installers, Known Issues, Release Notes, and Supported Operating Systems

Products

• Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

Where to download the latest:

• Agent Installer
• Rules Installer
• Server Installer
• Documentation
• OER (Operating Environment Requirements) / Supported Operating Systems.

Environment

• App Control Agent: All Supported Versions
• App Control Server: All Supported Versions

Resolution

Installation Files

• The Broadcom Support Portal > Cyber Security Software > My Downloads will contain links to the latest Agent, Rules, and Server installers.
• Steps to be notified for new releases can be found in New Release and Product Update Notifications.

Documentation

The Broadcom Tech Docs for App Control will contain access to documentation such as Installation Guides, Known Issues, Operating Environment Requirements, and User Guides

Installation Guides

• The Agent Installation Guide will contain relevant details on installing/upgrading Linux, macOS and Windows Agents.
• The Server Installation Guide section will relevant details for installing/upgrading the App Control Server.

Legacy documentation / release notes

• Current Release Notes for the Agent, Server, or Rules Installer can be found in Tech Docs > Topics > Release Notes.
• Older documentation & Release Notes are available in the Legacy PDFs
  • Legacy Agent Release Notes
  • Legacy Server Release Notes

Known Issues

• Current Release Notes for the Agent, Server, or Rules Installer can be found in Tech Docs > Topics > Known Issues.
• Generally anything big that we find would also have a KB associated with it. You can find these by doing a search on the support portal (Pre-Filtered Link Here) and searching for the version in question (Ex. 8.11).

Operating Environment Requirements / Supported Agent Operating System combinations

• Linux Agent
• macOS Agent
• Windows Agent (Desktop)
• Windows Agent (Server)
• Windows Agent (Embedded)

Additional Information

Operating System Support Policy

Carbon Black will perform final validation of Operating System Support when the operating system becomes generally available. Time between release and Carbon Black support of the operating system varies, but is indicated in the following target service levels:

• Maintenance releases (service packs) - Target 30 days
• Minor releases (Red Hat 6.6 to 6.7, Mac OS 10.10.4 to 10.10.5) – Target 30 days
• Major releases (Windows 8.x to Windows 10, Mac OS 10.10 to 10.11) – Target 90 days

Support Life Cycle Stages

Carbon Black App Control product releases (Agent and Server versions) will enter various Life Cycle Stages (Standard Support, Extended Support and End of Support) based on the General Availability Release Date.

• Major and minor releases remain in Standard Support for 12 months from the time of General Availability.
• If a newer major or minor version of the product is released, the previous version will be supported for 6 months post GA of the latest release.

More details on the Support Life Cycle Policy can be found in: Tech Docs > Support Life Cycle Policy.