Where To Find Documentation, Installers and Supported Operating Systems

Products

• Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

Where to download the latest App Control Server Installer, Agent Installer, Rules Installer, documentation and supported operating systems.

Environment

• App Control Agent: All Supported Versions
• App Control Server: All Supported Versions

Resolution

Agent, Rules and Server Installation Files

• The Broadcom Support Portal > Cyber Security Software > My Downloads will contain links to the latest Agent, Rules, and Server installers.
• Steps to be notified for new releases can be found in New Release and Product Update Notifications.

Agent, Rules and Server Documentation

The Broadcom Tech Docs for App Control will contain access to documentation such as User Guides, Operating Environment Requirements, and Installation Guides.

• Current Release Notes for the Agent, Server, or Rules Installer can be found in Tech Docs > Topics > Release Notes.
• Older documentation & Release Notes are available in Tech Docs > Legacy PDFs.
• The Agent Installation Guide will contain relevant details on installing/upgrading Linux, macOS and Windows Agents.
• The Server Installation Guide section will relevant details for installing/upgrading the App Control Server.

Operating Environment Requirements (OER) for relevant Supported Agent/OS (Operating System) combinations

• Linux Agent
• macOS Agent
• Windows Agent (Desktop)
• Windows Agent (Server)
• Windows Agent (Embedded)

Additional Information

Operating System Support Policy

Carbon Black will perform final validation of Operating System Support when the operating system becomes generally available. Time between release and Carbon Black support of the operating system varies, but is indicated in the following target service levels:

• Maintenance releases (service packs) - Target 30 days
• Minor releases (Red Hat 6.6 to 6.7, Mac OS 10.10.4 to 10.10.5) – Target 30 days
• Major releases (Windows 8.x to Windows 10, Mac OS 10.10 to 10.11) – Target 90 days

Support Life Cycle Stages

Carbon Black App Control product releases (Agent and Server versions) will enter various Life Cycle Stages (Standard Support, Extended Support and End of Support) based on the General Availability Release Date.

• Major and minor releases remain in Standard Support for 12 months from the time of General Availability.
• If a newer major or minor version of the product is released, the previous version will be supported for 6 months post GA of the latest release.

More details on the Support Life Cycle Policy can be found in: Tech Docs > Support Life Cycle Policy.