Flush Clarity server cache

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

How do you refresh / flush the Clarity server cache?

Environment

Both Clarity  On Premise and SaaS

Resolution

1. Log in to the Clarity application as an admin user
2. Modify the URL field to: https://<server>/niku/nu#action:security.caches
   
   
3. From the Caches tab, Select all by clicking the Select All button
4. Click the Flush All button
5. Log out & Log in back to check if the problem persists 

Notes:

• There is no need to repeat this on each server in a cluster, flushing cache should remove the application cache across all servers.
• After a cache flush, some of your users may see a slightly slower performance the first time navigating in Clarity. This will happen only to the very first user opening each action until the cache is built

Additional Information

Clearing Cache / Restarting Services for Error 500 and other Issues