ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Flush Clarity server cache
Article ID: 98199
Updated On:
Products
Clarity PPM On Premise
Clarity PPM SaaS
Issue/Introduction
How do you refresh / flush the Clarity server cache?
Environment
Both Clarity On Premise and SaaS
Resolution
- Log in to the Clarity application as an admin user
- Modify the URL field to: https://<server>/niku/nu#action:security.caches
- From the Caches tab, Select all by clicking the Select All button
- Click the Flush All button
- Log out & Log in back to check if the problem persists
Notes:
- There is no need to repeat this on each server in a cluster, flushing cache should remove the application cache across all servers.
- After a cache flush, some of your users may see a slightly slower performance the first time navigating in Clarity. This will happen only to the very first user opening each action until the cache is built
Additional Information
Attachments
Feedback
Yes
No
Powered by
