How to increase Maximum XML Nodes values in CSA due to XOG-9060 error

Products

• Clarity PPM On Premise

Issue/Introduction

When I executed a XOG, I get this error message: 

XOG-9060: The system cannot import this instance with the current Configuration. Increase the ‘Maximum XML Nodes’ value in the Clarity System Administration and try again.

Environment

Release: All Supported Releases

Cause

The XOG file has more nodes that was configure in Maximum XML Nodes 

Resolution

• On Premise customers: Change Maximum XML Nodes from 150,000 to 200,000, for example.
  • Note: It's not recommended to change this value to a higher number as it can cause performance issues
  • See the following KB below on how to change governor limits: kb000009826​
• Instead - it's recommend to use the resolution in KB: 100912