Warning: "The time periods requested do not exist.." and data exists in periods

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

When I try to go back and view previous quarters or weeks etc. following the proper guidelines for time-scaled views, even though there is data there, I still receive the time period error / warning.

 The time periods requested do not exist. Review the column's Time Scale settings.

Environment

Release: All Supported
Component: Clarity Time Slices

Cause

If the timescale has any weeks that fall outside of the range in your current view, you will receive this error; even if it has weeks that do fall in the range.

Resolution

Temporarily change the number of periods to 1 in the Time-Scaled view. This should allow you to go back to previous periods and view the data without receiving the error.

Additional Information

See also:

• Time Scale Values Settings in Classic Clarity
• Warning: "The time periods requested do not exist" moving through periods on a TSV field