Connect to the cabi diagnostic port (Jasper Report Server) with the tomcat probe

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

How can I connect to the cabi diagnostic port with the tomcat probe?

I'm trying to connect to the Japser Report Server to monitor the tomcat server but I'm getting the error below:

"Naming problem, reason: java.io.IOException: Failed to retrieve RMIServer stub: javax.naming.CommunicationException [Root exception is java.rmi.ConnectIOException: non-JRMP server at remote endpoint]: Failed to retrieve RMIServer stub: javax.naming.CommunicationException [Root exception is java.rmi.ConnectIOException: non-JRMP server at remote endpoint]"

Environment

• Release: 20.x
• Component: tomcat probe

Resolution

1. Make a backup of the following file

External
C:\Program Files\CA\SC\CA Business Intelligence\apache-tomcat\webapps\jasperserver-pro\WEB-INF\js.diagnostic.properties

Bundled
C:\Program Files (x86)\Nimsoft\probes\service\wasp\webapps\cabijs\WEB-INF\js.diagnostic.properties

2. Edit the file and change:

diagnostic.name = jasperserver

to

diagnostic.name = jmxrmi

3. Reboot the cabi robot (bundled)

4. Configure the source in the tomcat probe and test the connection again

Additional Information

Related KB:

Tomcat probe doesn't connect to Spectrum OneClick tomcat server

tomcat (Tomcat Server Monitoring) Release Notes