Implementing ITMS in the Cloud

Products

• IT Management Suite

Issue/Introduction

Do you support ITMS implementation in the cloud?

Do you have any documentation showing how to setup it up?

Environment

ITMS 8.x

Resolution

Please refer to our online document:

Hosting IT Management Suite in the Cloud

which provides the following statement:

While Broadcom does not offer ITMS in the form of Software as a Service (SaaS), customers can host the product in the cloud beginning with ITMS 8.6, using platforms such as Microsoft Azure, Amazon AWS, or the Google Cloud Platform. 

When implementing ITMS in a cloud-hosted environment, follow the same guidance documented in the Getting Started section of the ITMS online product documentation, including the Hardware Recommendations. Pay close attention to the information regarding the ports and protocols used by ITMS. If the cloud platform you are using does not support the protocols required by a particular ITMS solution, you will not be able to use that solution.

Additional Information

150887 "Migrating ITMS database on Azure SQL"

150683 "Is SSL offloading supported by ITMS?"

Cloud-enabled Management for ITMS (ITMS 8.6 whitepaper)