Option 1: Restart Posgres poda) obtain the postgres pod name
kubectl get pods -ndxi | grep post
postgresql-77c878cc47-hvst8 1/1 Running 0 b) delete the pod
kubectl delete pod postgresql-77c878cc47-hvst8 -ndxi
pod "postgresql-77c878cc47-hvst8" deletedOption 2: Restart axaservices-adminui podsa) obtain the postgres pod name
kubectl get pods -ndxi | grep axaservices-adminui
axaservices-adminui-69444f5d6d-x9mth 1/1 Running 0 32db) delete the pod
kubectl delete pod axaservices-adminui-69444f5d6d-x9mth
Option 3: Review posgres logs for possible database corruption DX - Unable to login to tenant - corrupted postgres database
https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=184125Option 4: Problem with Elastic NodesDX - Unable to login to tenant and mastertenant - jarvis-elasticsearch pods evicted
https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=185156Option 5: Account locked outLocate postgres pod, get shell to running container, then run sql statements to unlock the account:
a) obtain the postgres pod name
kubectl get pods -ndxi | grep postgres
b) get inside the container
kubectl exec -it <posgres-pod> -ndxi bash
c) connect to aoplatform database
psql -U aopuser -d aoplatform
d) unlock the account
SELECT strikecount FROM aradminbasicauthuser WHERE userid = 'MASTERADMIN';
UPDATE aradminbasicauthuser SET strikecount = 0 WHERE userid = 'MASTERADMIN';