Issue/Introduction:
- I've exported my project to Microsoft Project (MSP) using the New Driver, but either some or all of my task dependencies (predecessors/successors) are not showing.
- I am on a version or patch where CLRT-80614 has already been fixed. Why am I still seeing this issue where dependencies disappeared?
Cause:
This issue will occur if the language in the following three areas are not matching:
- Windows Operating System
- Language Format (under the Control Panel)
- Microsoft Project
Examples:
- If the operating system is set to Spanish:
- The Language Format must remain in Spanish
- MSP must also be installed in Spanish
- The same would apply if the operating system is set to English:
- The Language Format must remain in English
- MSP must also be installed in English.
Environment:
Release: All Supported Releases
Component: Clarity PPM Microsoft Project
MSP New Driver
Resolution:
Check to ensure the language matches for all 3 of the below on the workstation:
- Windows Operating System
- Language Format (under the Control Panel)
- Microsoft Project
Workaround:
To restore any lost dependencies (if a recent copy of the project exists in a non production environment):
- In Non Production, open the project into MSP
- Copy (or Manually add) the dependencies from non production into the production project
- Important: If on versions 15.7 and lower, do not copy and paste entire task rows as this can cause issues See: 10395 for more details on this issue