Messaging Gateway message audit logs are not included in a Full Backup
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Messaging Gateway message audit logs are not included in a Full Backup
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Article ID: 152061
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Updated On: 08-05-2024
Products
Messaging Gateway
Issue/Introduction
After running a full backup of Symantec Messaging Gateway you have noticed that the message audit logs are not included in the backup.
Cause
The Message Audit Logs are not stored in the Control Center database, they are stored separately on each scanner and contain the transactions of that scanner. There is a separate utility to backup the message audit log files. The command must be run on each scanner individually.
Resolution
For information on backing up the Message Audit Logs from each scanner, please see the following article:
For reference, the following describes what components are included in each backup type:
Full Backup
Backs up the complete database, as well as the following items:
Spam Quarantine messages
Suspect Virus Quarantine messages
Spam submission submitter ID
Spam submission submitters list
Content filtering messages in Informational Incidents folders that are stored on disk
Content filtering messages in the Quarantine Incidents folders that are stored on disk
Custom backup
When you select the Custom backup option, the following sub-options appear:
Policies only
Backs up spam, malware, reputation, and content filtering policies, policy groups, and all policy resources
Configuration (includes policies)
Backs up all configuration data (which includes all modifiable settings in the Control Center, the spam submission submitter ID, and the submitters list). Also backs up policies plus the additional items that you select as follows:
Include content incident messages - In addition to configuration data and policies, backs up all of the messages that are in all of the content incident folders
Include report data - In addition to configuration data and policies, backs up all of the report data
Include log data - In addition to configuration data and policies, backs up all of the log data