You can use the sapwalk (a utility that takes a snapshot of the device by running a SNMP GETNEXT query on the device) utility to gather a simulation of the device. This will enable you to view the values that are contained on the device and check if the device's SNMP agent is including the required data in its MIB.
We have a Windows, Solaris, and Linux version of the sapwalk utility. We ship the 64 bit executable on both Windows and Linux versions of Spectrum 10.x.
Reference knowledge article 13592 "
How to use Sapwalk2" for more information on using sapwalk.
If you find that the data is not contained in the MIB, then the issue is with the configuration of the device agent and not Spectrum.