CA APM ITAM webservice wsdl test not working - 404 File not found
search cancel

CA APM ITAM webservice wsdl test not working - 404 File not found


Article ID: 95544


Updated On:


CA IT Asset Manager ASSET PORTFOLIO MGMT- SERVER CA Service Management - Asset Portfolio Management


We have downloaded the CA APM WSDL and we are trying to use it in SoapUI. When we call the "login" method, we get an error:

Server Error
404 - File or directory not found.
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.
Normally the URL could be inputted into a browser window to show it is working, the same URL says the web service also results in a 404 error.

The URL of concern is of the form 'http://SERVER:99/APIService/Gen/BAAAAAA/B/Service.svc"


Asset Portfolio Management/IT Asset Manager v14.x and up

All Supported Operating Systems


CA APM web services are implemented as a Windows Communication Foundation (WCF) service. For this to work, the appropriate IIS features must be enabled. The 404 error means that this is not the case. To address this problem, follow these steps:

1.  Launch "Server Manager".
2.  Go into "Add Roles and Features."
3.  Click "Next" until you get to the "Select Features" dialog.
4.  Expand ".NET Framework 4.5", "WCF Services".
5.  Select "HTTP Activation".

Once this change has been made, run IISRESET and then CA APM web services will work.

Additional Information