UIM - Run-time or automation error when opening probes in Infrastructure Manager
Article ID: 8854
Updated On:
Products
Issue/Introduction
When opening probes in Infrastructure Manager, a run-time and/or automation error appears:
Run-time error '-8147024703 (800700c1)':
Automation error
%1 is not a valid Win32 application.
This may also appear as:
Error executing command:
($path to the probe in question)
The actual error message may vary slightly.
Environment
This issue was discovered with UIM 8.51 and Infrastructure Manager 4.10 on a Windows 2008 R2 machine. However the information here is generally applicable to most versions of UIM and IM.
Resolution
The resolution here is to uninstall and reinstall Infrastructure Manager:
1. uninstall the IM client using add/remove programs
2. clear the C:\Windows\temp directory
3. reinstall the IM client
The latest IM client can be downloaded from the Nimsoft Support site.
Additional Information
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