How to completely Uninstall Infrastructure Manager

book

Article ID: 131270

calendar_today

Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

How to completely Uninstall  Infrastructure Manager and install Infrastructure Manager

Environment

UIM 8.51 and later

Resolution

When you install IM, the SOAP-runtime-TK3 program is also installed. To FULLY uninstall IM, BOTH programs must be uninstalled from the IM server:

From Control Panel->Programs and Features, UNINSTALL the following 2 programs on the IM client:

1. Nimsoft Infrastructure Manager
2. SOAP-runtime-TK3

Make sure that you delete ALL the files when uninstalling Nimsoft IM. After both are uninstalled, make sure that the C:\Program Files (x86)\Common Files\MSSoap directory and its contents are also removed. If not, then manually remove them.

Then reinstall Nimsoft Infrastructure Manager.