Portal: Invalid column index error

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Article ID: 7990

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Updated On:

Products

CA Test Data Manager (Data Finder / Grid Tools)

Issue/Introduction

When trying to use the Find & Reserve functionality in the TDM Portal, I am getting an 'invalid column index' error message. 

Cause

There could be many causes for this error message, so we recommend enabling debugging and reviewing the log file for more specific error messages. Directions to do this are outlined here: https://support.ca.com/us/knowledge-base-articles.TEC1254734.html 

Environment

CA Test Data Manager (TDM)- Portal

Resolution

You may see this error message if your connection profile was originally created in Datamaker. We recommend creating a new connection profile in the Portal and retesting the scenario.

Additional Information

If you experience any further issues, please open a support case by going to https://www.ca.com/us/services-support/ca-support/contact-support.html.