Unable to log in to Microsoft Project (MSP) Interface. This may be noticed post upgrade of the MSP Integration, or if a first time user.
When attempting to open projects from Clarity to Microsoft Project (MSP), the project doesn't open and stops at step 'Connecting to PPM'. The 'Connecting to PPM' is displayed in the bottom right hand corner of MSP if using the MSP New Driver.
Alternatively, the login prompt/password window will repeatedly come up and will not accept the user login credentials/password entered.
Component: Clarity Microsoft Project Integration
Release: All Supported
This is due to missing Proxy information when logging in to MSP. If you previously entered proxy details in the MSP Interface, but then did a reinstall or upgrade of the MSP Interface, the proxy details will need to be entered again post install of the MSP Interface.
This is needed after upgrading the MSP Connector as the proxy information is removed when upgrading.
(Alternatively, check with your network administrator for the Proxy server and port information.)