How to overcome the following error message found when a user submits a job from the "Self Service Catalog" of the portal.
"ERROR: Publish failed for job XXXX, Call to ConnectionManagerService failed:"
TDM Portal 4.8+
A TDM user who is not linked to any connection profile will face this error message.
Steps to reproduce:
When you submit a job from TDM Portal, it throws an error "ERROR: Publish failed for job XXXX, Call to ConnectionManagerService failed: : HttpClientErrorException: 404 Not Found
End date and time: 2016/11/04 12:48:12"
2016-12-05 17:56:42.677 UTC [DEBUG] [http-nio-8443-exec-8 ] --- [U:##Removed Userid##][M:GET][P:/api/ca/v1/connectionProfiles/TDOD_DEV] c.c.t.c.s.ConProfileService: RequestID: 133, Module: CONNECTION_PROFILE_MANAGER,getProfile for user 1130 and profile TDOD_DEV
2016-12-05 17:56:42.728 UTC [DEBUG] [http-nio-8443-exec-8 ] --- [U:##Removed Userid##][M:GET][P:/api/ca/v1/connectionProfiles/TDOD_DEV] c.c.t.c.e.h.GlobalExceptionConvertor: HTTP Error - NOT FOUND: Connection profile not found.
It means that the user with id = 1130 is not linked to the connection profile
Steps to link a user to a connection profile:
To do that, you should first make sure that the user is part of a group. You then link the connection profile that is being used by the self-service flow to the group or the user.
If you face any issues or have any questions about the steps, please open a support case by going to https://support.broadcom.com.